* { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --g:  #3BB54A;
  --gd: #267A31;
  --gl: #EBF7ED;
  --t:  #1a1a1a;
  --m:  #5a7a5a;
  --s:  #f4faf4;
  --b:  #d4e8d4;
  --bp: #ffffff;
  --radius: 16px;
}

html { font-size: 144%; scroll-behavior: smooth; }

body {
  font-family: 'Inter', sans-serif;
  background: var(--s);
  color: var(--t);
  line-height: 1.6;
}

.nav {
  position: sticky;
  top: 0;
  background: rgba(255,255,255,0.92);
  backdrop-filter: blur(8px);
  -webkit-backdrop-filter: blur(8px);
  border-bottom: 1px solid var(--b);
  padding: 0 2rem;
  z-index: 100;
}
.nav-inner {
  max-width: 760px;
  margin: 0 auto;
  display: flex;
  align-items: center;
  justify-content: space-between;
  height: 64px;
}
.nav-brand {
  display: flex;
  align-items: center;
  gap: 8px;
  text-decoration: none;
}
.nav-logo {
  width: 28px; height: 28px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.nav-logo svg { width: 28px; height: 28px; }
.nav-wordmark {
  font-size: 24px;
  font-weight: 600;
  color: #1a1a1a;
  letter-spacing: -0.01em;
}
.nav-wordmark span { color: var(--g); }
.nav-back {
  font-size: 13px;
  color: var(--m);
  text-decoration: none;
}
.nav-back:hover { color: var(--gd); }

.support-hero {
  background: var(--gl);
  border-bottom: 1px solid var(--b);
  text-align: center;
  padding: 3.5rem 2rem 3rem;
}
.support-hero .eyebrow {
  display: inline-block;
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--gd);
  background: rgba(255,255,255,0.7);
  padding: 3px 12px;
  border-radius: 100px;
  margin-bottom: 1rem;
}
.support-hero h1 {
  font-size: 32px;
  font-weight: 500;
  color: var(--t);
  margin-bottom: 0.5rem;
}
.support-hero p {
  font-size: 16px;
  color: var(--m);
  max-width: 460px;
  margin: 0 auto;
}
.support-hero .promise {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--bp);
  border: 1px solid var(--b);
  border-radius: 100px;
  padding: 8px 18px;
  font-size: 13px;
  color: var(--gd);
  font-weight: 500;
  margin-top: 1.25rem;
}
.promise-dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  background: var(--g);
  animation: pulse 2s ease-in-out infinite;
}
@keyframes pulse {
  0%,100% { opacity:1; transform:scale(1); }
  50%      { opacity:0.5; transform:scale(0.85); }
}

.support-body {
  max-width: 720px;
  margin: 0 auto;
  padding: 2.5rem 1.5rem 4rem;
  display: flex;
  flex-direction: column;
  gap: 2.5rem;
}

.section-head { margin-bottom: 1.25rem; }
.section-head .label {
  font-size: 11px;
  font-weight: 500;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--g);
  margin-bottom: 4px;
}
.section-head h2 { font-size: 22px; font-weight: 500; color: var(--t); }

.faq-search-wrap { position: relative; margin-bottom: 1.25rem; }
.faq-search {
  width: 100%;
  padding: 11px 16px 11px 40px;
  border-radius: 12px;
  border: 1.5px solid var(--b);
  background: var(--bp);
  font-size: 14px;
  color: var(--t);
  transition: border-color 0.15s;
  font-family: inherit;
}
.faq-search:focus { outline: none; border-color: var(--g); }
.faq-search-icon {
  position: absolute;
  left: 13px;
  top: 50%;
  transform: translateY(-50%);
  color: var(--m);
  pointer-events: none;
}

.faq-list { display: flex; flex-direction: column; }
.faq-item { border-top: 1px solid var(--b); overflow: hidden; }
.faq-item:last-child { border-bottom: 1px solid var(--b); }
.faq-q {
  width: 100%;
  background: none;
  border: none;
  text-align: left;
  padding: 1rem 0;
  font-size: 14px;
  font-weight: 500;
  color: var(--t);
  cursor: pointer;
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  font-family: inherit;
}
.faq-q:hover { color: var(--gd); }
.faq-chevron {
  flex-shrink: 0;
  width: 18px; height: 18px;
  border-radius: 50%;
  background: var(--gl);
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.2s, background 0.2s;
  color: var(--gd);
  font-size: 11px;
}
.faq-item.open .faq-chevron { transform: rotate(180deg); background: var(--g); color: #fff; }
.faq-a {
  font-size: 13px;
  color: var(--m);
  line-height: 1.65;
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.3s ease, padding 0.2s;
}
.faq-item.open .faq-a { max-height: 400px; padding-bottom: 1rem; }
.faq-empty { text-align: center; padding: 2rem; font-size: 14px; color: var(--m); display: none; }

.contact-card {
  background: var(--bp);
  border: 1px solid var(--b);
  border-radius: var(--radius);
  padding: 1.75rem;
}
.field { margin-bottom: 1.1rem; }
.field label { display: block; font-size: 13px; font-weight: 500; color: var(--t); margin-bottom: 5px; }
.field input,
.field select,
.field textarea {
  width: 100%;
  border-radius: 10px;
  border: 1.5px solid var(--b);
  padding: 10px 12px;
  font-size: 14px;
  color: var(--t);
  background: var(--s);
  transition: border-color 0.15s;
  font-family: inherit;
}
.field input:focus,
.field select:focus,
.field textarea:focus { outline: none; border-color: var(--g); background: var(--bp); }
.field textarea { resize: vertical; min-height: 100px; }
.field-row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
.form-hint { font-size: 12px; color: var(--m); margin-top: 4px; }
.honeypot { display: none; }

.submit-btn {
  width: 100%;
  background: var(--g);
  color: #fff;
  font-size: 15px;
  font-weight: 500;
  padding: 13px;
  border-radius: 100px;
  border: none;
  cursor: pointer;
  margin-top: 0.5rem;
  transition: background 0.15s;
  font-family: inherit;
}
.submit-btn:hover { background: var(--gd); }
.submit-btn:disabled { opacity: 0.5; cursor: default; }

.form-success { display: none; text-align: center; padding: 2rem 1rem; }
.form-success .tick {
  width: 52px; height: 52px;
  border-radius: 50%;
  background: var(--gl);
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 1rem;
  font-size: 22px;
}
.form-success h3 { font-size: 18px; font-weight: 500; color: var(--t); margin-bottom: 6px; }
.form-success p { font-size: 14px; color: var(--m); line-height: 1.6; }

.email-direct { text-align: center; font-size: 13px; color: var(--m); padding: 0.5rem 0; }
.email-direct a { color: var(--gd); font-weight: 500; text-decoration: none; }
.email-direct a:hover { text-decoration: underline; }

.support-footer {
  text-align: center;
  padding: 2rem;
  font-size: 13px;
  color: var(--m);
  border-top: 1px solid var(--b);
  background: var(--bp);
}
.support-footer a { color: var(--g); text-decoration: none; font-weight: 500; }

@media (max-width: 480px) {
  .field-row { grid-template-columns: 1fr; }
  .support-hero h1 { font-size: 26px; }
  .contact-card { padding: 1.25rem; }
}